Thank you for choosing to be a customer (or a user) of Watchero ("Watchero", "we", "us", or "our").

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@watchero.io.

Watchero collects personal data from its users. The user's acceptance of this privacy policy occurs upon the first interaction with the service via the website watchero.io or any of its subdomains.

Watchero's goal is to ensure that the privacy of your company and that of your customers is protected at the highest level when you use the Watchero service for rendering screenshots, videos, documents, and more.

Data collection

We collect the following data:

1. Your email address, IP address, and browser information for authentication purposes.
2. Your email and associated product usage data for product analytics and improving the service.
3. Your history of screenshot requests except for cookies and proxy parameters specified in the requests.
4. Your payment transactions summary (amount and payment method, not the credit card details).
5. Your company name if you change the Watchero organization name and it reflects your company name.

Third-party providers

A list of third-party providers used by Watchero, links to their privacy policies, and why and how they are integrated into the Watchero service and used:

Google Analytics

Google Analytics is used for basic website analytics. It is cookie-free, GDPR-compliant analytics product that doesn't require a consent form.

Google Analytics: Privacy Policy

The servers are located in the United States.

Hetzner

Hetzner is used for hosting the Watchero services.

The servers are located within the European Union.

Hetzner: Privacy Policy

Paddle

Paddle is used for processing payments.

Your credit card information is not stored, nor logged on our servers. It is all processed by Paddle.

Paddle: Privacy Policy

GDPR compliance

Under the General Data Protection Regulation (GDPR), you have certain rights with respect to your data, including the right to request access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.

You may exercise these rights by contacting me using the contact information provided below.

Watchero is not yet compliant with the GDPR.

Security

Check out our security compliance more details.

Updates to the policy

From time to time, the policy might be updated. The latest version is always at https://watchero.io/privacy-policy/.

This policy was last updated on May 2, 2025.

Contact

Contact us if you have any questions, issues, or specific requests.